REFUND POLICY AS OF JANUARY 2026

All Zoom or In-Person Students were required to read and sign a waiver prior to taking your first class, whether the waiver is on-line or on paper when you register. The refund policy is always been available upon request.

  • All requests for a refund must be submitted in writing by email and is effective the date of the correspondence.
  • A pro-rated refund will be given for withdrawals up to the start of the third class of the program. To receive a refund you must withdraw by sending us an email, to taichispirit@shaw.ca, prior to the start of the fourth class. The classes you did attend will be charged out at the $20.00 drop-in charge plus a $15.00 administration fee. Your refund will be the balance at pro-rated fees. You will be e-transfered or mailed the refund.
  • Single Day Events or Workshops: To receive a refund you must withdraw by emailing, in-person, or by phone more than seven (7) days before the first day of the program.
  • Refunds will not be given after the 3rd class unless it is for medical reasons.
  • Medical Refunds will be given if you are sick or unable to attend the remainder of a program for medical reasons. Written confirmation is required. Please contact the TQSpirit so another person can take your place. No refunds will be given for individual missed classes.
  • Drop-Ins Policy: Policies differ depending on the class and the Location. Some classes do not have drop-ins or 4 packs. If you drop in and want to continue taking classes with North Shore Tai Chi and Health Qigong after your first drop-in, we will be happy to provide you with a quote for the balance of fees owed, pro-rated. 
    1. If you purchase a 4-pack, it must be used during that current session: September-December, January-March, April-June or July. All 4-packs must be used within 6 weeks from the start of your first class.
    2. A 4-pack can only be used at the location of the original class.
    3. A 4-pack is not transferable to another session or for use by a different person or transferable to another location.  
    4. Any portion of a 4-pack not used within the current session will be forfeited and cannot be used at the start of the next session.
    5. Single drop-ins are for first-time students only, not regularly-attending students.
    6. 4-packs are not available for Tai Chi classes after the start of the first month of a new “session” of classes. 4-packs in Tai Chi are meant to be used consequtively if possible. After your first 4-pack is used tai chi students must pay for the balance of classes, pro-rated.